Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Customer is responsible for the return shipping cost.
products not eligible for return:
- Gift cards
To complete your return, we require your name and order number.
products not eligible for return:
- Gift cards
To complete your return, we require your name and order number.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@shopresinmolds.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@shopresinmolds.com and send your item to: Shop Resin Molds 275 Greene 7242 Rd. Paragould, AR 72450
You will be responsible for paying for your own shipping costs for returning your item.